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Holding Hands

Not Listening to Patient

  • When a patient has had a chronic illness for a period of time, they have explored and tried all medications, procedures and diets offered to date. Their back story is important and not “irrelevant”.

        Taking time to get the whole picture ultimately saves time and resources as well as stress to the patient.


  • They have researched and learnt all manner of things related to their illness. They live with it 24/7 and have the strongest motivation to seek knowledge and be empowered with it.


  • Being part of on line forums is not a negative. There is a wealth of information, both medical and experience, from those with the same condition. 


  • Knowing own body. NEVER dismiss so easily that a patient doesn't know what is happening within their own body.  

        Most patients are acutely aware of the changes and irregularities going on within.


  • The patient explaining they have more than one symptom does not mean they are being neurotic .

        Joining the dots can produce a comprehensive picture.

       Be conscious that symptoms may change as the condition deteriorates.


  • Because you haven’t come across a condition, seen it your text books, symptom or reaction before does not deem it not possible. Unlikely does not mean it cannot be likely.

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